Terms of service

Last updated: May 2026

Please read these Terms of Service carefully before using the Luvmm website or placing an order. These Terms apply to all visitors, customers, and anyone who accesses or uses our website.

By using this site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use this website.

If you have questions about these Terms, contact us at support@luvmm.com before placing your order.


1. Who We Are

Luvmm is operated by HARVEST SPARK LLC, a company registered in the United States.

Company Name: HARVEST SPARK LLC
Address: 1500 N GRANT ST NUM 10507, DENVER, CO 80203
Email: support@luvmm.com


2. Eligibility

By using this website and placing an order, you confirm that:

  • You are at least 18 years old
  • You have the legal authority to enter into a binding agreement
  • You will use our products in compliance with applicable laws and regulations
  • All information you provide during checkout is accurate and complete

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, and pricing displayed on our website are accurate.

However:

  • Product images are for illustrative purposes only and may vary slightly from the actual product
  • Product specifications may vary depending on usage conditions and manufacturing updates
  • Colors may appear differently depending on your screen or device settings
  • We reserve the right to correct pricing or product information errors at any time without prior notice

If you have questions about a product before ordering, please contact us at support@luvmm.com.


4. Ordering and Payment

Placing an Order

Submitting an order through our website constitutes an offer to purchase products at the listed price.

We reserve the right to:

  • Accept or decline any order
  • Limit quantities purchased
  • Cancel orders suspected of fraud or unauthorized activity

Order Confirmation

After placing an order, you will receive an order confirmation email. This confirmation does not mean the order has been accepted. Acceptance occurs when the order is shipped.

Pricing

  • All prices are listed in US dollars (USD)
  • Applicable taxes are calculated at checkout where required by law
  • Prices may change without notice

Payment

Payments are processed securely through our approved payment providers. By submitting payment information, you confirm that you are authorized to use the selected payment method.


5. Shipping and Delivery

Shipping timelines and policies are outlined in our Shipping Policy.

Estimated delivery dates are provided for convenience only and are not guaranteed. Delays caused by carriers, weather conditions, holidays, or other events outside our control may occur.

Risk of loss transfers to the customer upon delivery to the shipping address provided at checkout.


6. Returns and Refunds

Our return and refund procedures are explained in our Returns and Refunds Policy.

To qualify for a return:

  • Requests must be submitted within the stated return window
  • Returned items must meet the eligibility conditions outlined in the policy
  • Unauthorized returns may not be accepted

7. Warranty Disclaimer

Unless otherwise stated on a specific product page, products are provided without additional warranties beyond those required by applicable law.

Normal wear and tear, misuse, accidental damage, improper assembly, or unauthorized modifications are not covered.

For warranty-related questions, contact support@luvmm.com.


8. Prohibited Uses

You agree not to use this website to:

  • Violate any applicable law or regulation
  • Submit false or misleading information
  • Attempt unauthorized access to website systems or data
  • Interfere with website functionality or security
  • Use bots, scraping tools, or automated systems to collect data
  • Reproduce or exploit website content without written permission

9. Intellectual Property

All website content, including but not limited to:

  • Text
  • Images
  • Logos
  • Graphics
  • Product descriptions
  • Website design elements

is the property of HARVEST SPARK LLC or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used commercially without prior written consent.


10. User-Submitted Content

If you submit reviews, comments, feedback, or other materials to us, you grant HARVEST SPARK LLC a non-exclusive, royalty-free license to use, reproduce, and display such content for business and marketing purposes.

You agree not to submit content that:

  • Violates any law
  • Infringes intellectual property rights
  • Contains harmful, abusive, or misleading material

We reserve the right to remove submitted content at our discretion.


11. Disclaimer of Liability

This website and all products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, HARVEST SPARK LLC disclaims all warranties, express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

We do not guarantee uninterrupted or error-free operation of the website.


12. Limitation of Liability

To the maximum extent permitted by law, HARVEST SPARK LLC shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • Use of this website
  • Inability to use this website
  • Product use or misuse
  • Delays or interruptions in service

Our total liability for any claim shall not exceed the amount paid for the product associated with the claim.

Some jurisdictions do not allow certain liability limitations, so portions of this section may not apply to you.


13. Indemnification

You agree to indemnify and hold harmless HARVEST SPARK LLC, its employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses resulting from:

  • Your violation of these Terms
  • Your misuse of the website
  • Your violation of applicable laws or third-party rights

14. Governing Law

These Terms are governed by the laws of the State of Colorado and applicable United States laws, without regard to conflict of law principles.

Any disputes arising from these Terms or use of the website shall be handled in the appropriate courts located in Colorado, unless otherwise required by law.


15. Changes to These Terms

We may update these Terms of Service from time to time.

Changes become effective immediately upon posting on this page. Continued use of the website after updates are posted constitutes acceptance of the revised Terms.

We encourage users to review this page periodically.


16. Contact Us

Questions about these Terms of Service?

Company Name: HARVEST SPARK LLC
Address: 1500 N GRANT ST NUM 10507, DENVER, CO 80203
Email: support@luvmm.com

Support Hours: Monday through Friday, 9 AM to 6 PM MST
Response Time: Within 1 to 2 business days