Privacy policy

This Privacy Policy explains how HARVEST SPARK LLC, operating the website Luvmm, collects, uses, and protects your personal information when you visit our website or make a purchase from us.

We believe privacy should be handled with transparency and respect. We collect only the information necessary to operate our website, process orders, provide customer support, and improve the customer experience.

If you have any questions about this Privacy Policy, please contact us at support@luvmm.com.

1. Who We Are

Company Name: HARVEST SPARK LLC
Website: Luvmm
Address: 1500 N GRANT ST NUM 10507, DENVER, CO 80203
Email: support@luvmm.com

This website is operated in the United States and intended primarily for customers located within the United States.

2. Information We Collect

We collect information in two ways:

Information you provide directly
Information collected automatically when you use our website

Information You Provide Directly

When you place an order, contact us, or interact with our website, we may collect:

Name
Shipping and billing address
Email address
Phone number
Payment-related information processed through secure payment providers
Customer support messages and communications

We collect only the information necessary to fulfill orders, provide support, and operate our business.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

Browser type and device information
IP address
General geographic region
Pages viewed
Time spent on the site
Referring websites or search terms

This information is generally collected through cookies and analytics technologies and does not directly identify you personally by itself.

3. Payment Security

All checkout and payment pages on our website use SSL encryption to help protect your information during transmission.

Payments are processed through secure third-party payment providers. We do not store full credit card numbers, CVV codes, or banking passwords on our own servers.

Payment processors handle payment information according to applicable industry security standards, including PCI-DSS requirements.

If you have concerns about payment security, please contact support@luvmm.com.

4. How We Use Your Information

We use collected information only for legitimate business purposes, including:

Processing and delivering orders
Sending order confirmations and shipping updates
Responding to customer support requests
Improving website functionality and customer experience
Detecting fraud or security issues
Complying with legal obligations
Sending marketing communications only where permitted or requested

We do not sell personal information to third parties.

5. Sharing of Information

We may share limited information with trusted service providers only as necessary to operate our business.

Examples include:

Shipping carriers and logistics providers
Payment processors
Website hosting and e-commerce platform providers
Analytics and website performance services
Legal or governmental authorities where required by law

Third parties receiving information are expected to process it securely and only for the services they provide.

We do not sell customer personal information to advertisers or unrelated third parties.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to support website functionality and improve user experience.

Cookies may be used for:

Shopping cart functionality
Secure login and checkout
Website analytics
Performance monitoring
Advertising measurement and marketing effectiveness

Most web browsers allow you to manage or disable cookies through browser settings. Disabling some cookies may affect website functionality.

7. Analytics & Advertising

We may use analytics tools and advertising platforms to better understand website traffic and improve our services.

These services may collect information such as:

Pages visited
Device information
Approximate location
Website interactions

Advertising and analytics technologies generally use cookies or similar identifiers rather than directly identifying personal information.

Customers may manage advertising preferences through their browser or advertising platform settings.

8. Email Communications

Customers may receive transactional emails related to:

Order confirmations
Shipping notifications
Customer support responses
Account-related updates

If you subscribe to marketing emails, you may unsubscribe at any time using the unsubscribe link included in those emails or by contacting support@luvmm.com.

We do not intentionally send marketing emails without consent where consent is legally required.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights related to your personal information, including:

Requesting access to your data
Requesting corrections
Requesting deletion of certain information
Opting out of marketing communications
Requesting information about data practices

To submit a privacy-related request, contact:

Email: support@luvmm.com

Please include enough information for us to verify and process your request.

10. Children's Privacy

Our website is intended for adult users.

We do not knowingly collect personal information from children under the age of 13. If we become aware that information from a child has been collected unintentionally, we will take reasonable steps to delete it.

Parents or guardians who believe a child has submitted personal information may contact support@luvmm.com.

11. Data Retention

We retain information only as long as reasonably necessary for:

Order fulfillment
Customer support
Legal compliance
Accounting and tax obligations
Fraud prevention and dispute resolution

Retention periods may vary depending on the type of information and applicable legal requirements.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.

Security measures may include:

SSL encryption
Restricted system access
Secure payment processing
Monitoring for suspicious activity

However, no online transmission or storage system can be guaranteed completely secure.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review the privacy policies of external websites before providing personal information.