This page explains the payment methods we accept, what charges appear at checkout, and how your payment information is handled during purchase.
If you have questions about payment or checkout before placing an order, email support@luvmm.com and we will help.
Accepted Payment Methods
Luvmm currently accepts payments through PayPal.
Using PayPal at checkout, you can pay with:
- PayPal account balance
- Credit cards linked to your PayPal account (Visa, Mastercard, American Express, Discover)
- Debit cards linked to your PayPal account
- Linked bank accounts where available
We are working to expand our accepted payment methods in the future. If additional options become available, we will update this page.
PayPal Guest Checkout
A PayPal account is not required to complete your purchase. You can use PayPal's guest checkout option to pay directly with a credit or debit card without creating or signing into a PayPal account. Simply select PayPal during checkout and follow the guest payment instructions on the next screen.
What You Will Be Charged
Your checkout total includes:
- Product price listed in US dollars (USD)
- Applicable sales tax based on your delivery address and state requirements
- Shipping charges if applicable (standard shipping is currently free on all orders to the contiguous US)
We do not charge:
- Hidden processing fees
- Additional PayPal usage fees beyond what PayPal itself may apply
- Surprise charges after checkout confirmation
The total amount displayed at checkout before you confirm payment is the final amount you will be charged. No additional charges are added after order confirmation.
Secure Payment Processing
All transactions are processed through PayPal's encrypted payment infrastructure. This means:
- Payment information is transmitted using SSL and TLS encryption
- Full credit card details are not stored on our servers
- Sensitive payment credentials are handled directly by PayPal
- Transactions are monitored for fraud protection by PayPal's security systems
During checkout, your browser should display HTTPS in the address bar, confirming the connection is encrypted.
PayPal Buyer Protection
Eligible purchases completed through PayPal may qualify for PayPal Buyer Protection under PayPal's own policies. This is a benefit provided by PayPal directly, not by Luvmm.
PayPal Buyer Protection eligibility, claim terms, and resolution timelines are determined entirely by PayPal according to their policies and guidelines. For questions about a PayPal claim, contact PayPal support directly.
What Happens After You Pay
After completing checkout, you will typically receive:
- An order confirmation email shortly after purchase with your order number
- A shipping confirmation email with tracking information once your order has been dispatched
Processing takes 1 to 3 business days. See our Shipping Policy for full delivery timelines.
Payment Problems and Troubleshooting
If you experience an issue during checkout, try the following:
- Confirm your billing information matches your payment provider records exactly
- Verify your payment method has sufficient funds or available credit
- Check that your PayPal account is active and in good standing
- Try a different browser or device if the checkout page does not load correctly
Some banks temporarily flag larger or unfamiliar purchases for security reasons. Contacting your bank directly can often resolve authorization issues quickly.
If you still need help after trying the above, email support@luvmm.com with your order details and we will assist you.
Contact Us About Payment
Company Name: HARVEST SPARK LLC
Brand: Luvmm
Address: 1500 N Grant St Num 10507, Denver, CO 80203
Email: support@luvmm.com
Support Hours: Monday through Friday, 9 AM to 6 PM MST
Response Time: Within 1 to 2 business days